 FAQS
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Does I-track work in other cities? |
Yes, the vehicle security system provided by I-Track, presently operates in almost all cities and towns where there is a GSM network. |
For how long is I-Track product under warranty? |
Should the I-Track unit become inoperative or is faulty by reason of defective components, workmanship or design within 12 months from the initial installation; I-Track will repair or replace the system, free of charge. This warranty does not apply if the |
Can I-Track products be fitted to all vehicles? |
Yes, I-Track products can be installed in all brands like Daihatsu, Honda, Hyundai, KIA, Mitsubishi, Suzuki, Toyota, BMW, Mercedes, etc. |
Can anyone other than myself have access to my system? |
Yes, only if you have registered any other person with I-Track as an Authorized or Secondary User and he / she has the knowledge of the Password |
How does I-Track register my vehicle? |
The data provided by you on the registration form is stored in our database. |
Can a I-Track unit be transferred from one vehicle to another? |
Yes, if you are the owner of the unit, you may request it to be transferred to any one of your vehicles. Only standard cost for removal and re-installation shall apply |
Can I-Track guarantee the recovery of my vehicle? |
By having one of the most reliable tracking systems, I-Track will do its best to recover your vehicle. However, sometimes there are certain circumstances which are beyond our control making it impossible to guarantee 100% recovery of your vehicle |
What happens if I change my vehicle registration number to a personalized plate? |
It is essential to immediately inform Customer Services Representatives (CSR) of any modifications to your vehicle or personal identification / details |
Does I-Track provide other services apart from vehicle tracking services? |
Yes, I-Track can provide services of Fuel Tracking and Person Tracking as well. |
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